Delivery

1. Where We Deliver and What It Costs

Prefer to collect it? Choose pickup at checkout and collect your order from our shop at 2 Ajagba Street, off Fijabi Street, Agric, Ikorodu, Lagos. Pickup is free. Ready in 1 to 2 working days. We'll let you know when it's ready.

The fee for your order is shown at checkout before you pay. Working days are Monday to Friday, excluding public holidays in Nigeria.

2. When We Dispatch

We dispatch most orders within one working day of payment. During busy periods and public holidays it can take a little longer; if your order will be delayed, we will contact you.

3. Tracking Your Order

After you pay, we email you a confirmation with a link to your order page. It shows when your order is being prepared, when it has been shipped and when it has been delivered. When the courier gives us a tracking number, you'll find it on that page too, with a link to follow your parcel. Our delivery partner may also call or text you on the day.

4. Receiving Your Order

• Please make sure your address and phone number are correct and that someone can receive the order.
• Add landmarks, gate codes or the best time to deliver in the delivery notes at checkout.
• Check your parcel when it arrives. If the packaging is badly damaged, please note it with the rider and take a photo.

5. Missed Deliveries

If our delivery partner can't reach you or can't deliver, they will try to contact you to arrange another attempt. If delivery fails because the address or phone number was wrong, or nobody was available after reasonable attempts, a further delivery fee may apply.

6. Damaged or Missing Items

Tell us within 48 hours of delivery if anything is damaged, missing or wrong, and include a photo. We will put it right at no cost to you. See our returns and refunds policy.

7. Contact Us

Questions about a delivery? Email hello@zingybeddings.com or call +234 805 048 1015, with your order number if you have one.